What we talk about at office hours also depends on the startup and where we are in the cycle. Usually we talk about whatever is the most urgent question right now. Sometimes, especially early on, the most urgent question is to figure out what the most urgent question should be. That’s less trivial than it sounds; we spend a lot of time telling founders what not to worry about.
(About 10% of the time we talk not about immediate problems but about the big vision for the company. You don’t have to be bound by this, but it’s good to have one. Some startups arrive with a big vision already, but most don’t. It’s a useful exercise to spend some time thinking about what the path would be from what a startup is doing now to a giant company, even if that’s not the current goal of the founders. Helping founders come up with these big visions is one of our strengths, because we’ve explored so much of the space of startup ideas that we know what’s over each hill.)
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